Progressive Self Diagnosis
Reduce the service requests flooding the system. Simple step-by-step troubleshooting process. Raise the confidence levels of machine owners.
The progressive self-diagnosis module presents simple step-by-step instructions in the form of a questionnaire. This helps machine owners to troubleshoot simple & common issues by themselves without raising a service request.
Self-diagnosis module facilitate the equipment/asset user to troubleshoot the problem before requesting for service request. Step-by-step progressive self-diagnosis questions could help the user to resolve the issue which would save the time of technician or service engineers by increasing the productivity. If the issues still exist user will be allowed to raise the incident ticket.
- Progressive self-diagnosis guides the equipment’s user to resolve the common problems in familiar systems.
- Manufacturer supplied questionnaires or custom defined questionnaires could be created as self-diagnosis questions for each asset and defect type
Asset Life Cycle Management
Asset Tracking with BLE/RFID/QR Code
Overall performance bench marking with KPI of assets, personnel, processes & maintenance management
Improved Maintenance Planning
Using Schedule calendar can reduce idle time and overtime with balanced & efficient PM work schedules
Monitor KPI, including workforce productivity, PM compliance, downtime, overdue tickets & SLA violations
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